Job Opportunity: Programs Director

Programs Director

Full-time, exempt 

Company Overview
HousingLink is a 25 year old nonprofit organization whose mission is connecting people to affordable rental homes, increasing choice and access for all. The majority of this is done online by providing reliable, accurate information to renters, landlords, and policymakers. Each year more than 1 million searches for housing, 25,000 vacancy listings, and thousands of downloads of videos and research from our website help renters in Minnesota find housing solutions. Learn more about HousingLink here.

HousingLink’s programs include our housing search tool which had 1.5 million searches for 25,000 listings in 2021, Beyond Backgrounds a program pairing renters with background issues with a risk assurance fund so they can secure rental homes in the private market, Housing Hub a centralized waiting list for affordable housing, and our data & research informing policymakers about the current state of the rental housing market. 

Position Overview

This is a full-time position responsible for overseeing all aspects of our organizational programs, including hiring staff, managing the budget and advertising the program to potential participants. Serving as part of the leadership team working closely with the President on setting the strategy and implementation approach for all aspects of programs to meet the organizational mission. The duties include setting the scope for the program, setting deadlines and delegating tasks to team members. 

The ideal candidate for this position is someone who excels at strategic thinking and accepting personal accountability for themselves, as well as their team members. Other critical areas include the ability to work effectively across programs and leading compassionately. The Director will oversee state and local grants, and earned revenue that supports our programs. 

In this role, you will work in partnership with our President and our Leadership Team as a thought leader to help shape the vision and programs within HousingLink and across the community. We are looking for a solutions-oriented professional who will look critically at existing programs and determine pathways for improvement, expanding their impact and emphasizing innovation.

This position will be responsible for maintaining strong relationships with community partners and service providers, specifically local government, property owners/managers, renters, and anti-poverty organizations. This position will focus heavily on the continued development and growth of our successful programs, including maintaining best practice or evidenced-based strategies.

HousingLink offers a flexible work environment, we focus on accomplishing tasks and objectives with a high level of responsiveness; this can be accomplished working remotely or in the office. We have a suite within Fueled Collective, a co-working space in North East Minneapolis. 

The Program Director is responsible for researching, planning, developing and implementing HousingLink’s programs. This will be accomplished through the following areas of responsibility. 

Program Direction

  • Guide the direction and strategy of HousingLink programming, ensuring alignment across program areas. 

  • Oversee accomplishment of goals, both financial and programmatic. 

  • Responsible for monitoring and reporting of program effectiveness through development of outcome objectives, evaluation tools, and best practice standards.

  • Program staff will look to you for guidance and support, while maintaining ownership of their work. 

Leadership

  • Work to sustain and enhance a strong internal team environment within all programs and across the organization. 

  • Provides shared leadership and support to overall organizational strategic plan and actions necessary to move the plan forward. 

  • Oversee  the seamless hiring, orientation, training of program staff and interns.

  • Monitors oversight of employee performance management and productivity. Works with Human Resources on employee related concerns. 

Relationship Management

  • Participates in a range of external community activities oriented toward promoting our programs and increasing racial equity in housing. 

  • Assist with expanding strategic partnerships and promotion of programmatic, as well as organizational goals and priorities.  

Administration and Finance

  • Assist in the preparation of the annual budget and ongoing budget management. 

Other duties as assigned.

Proficiencies 

  • Self-starter. A strong self-manager who excels at time management and project coordination; and is both decisive and responsive. 

  • Proactive. Navigate different needs of the HousingLink team while keeping the quality of the work as a top priority. Keep team members on schedule by practicing strong direction and consistent follow-up. 

  • Technologically savvy. Enjoys technology and is familiar with project management apps (ex. Asana, Basecamp, etc.). Familiarity with Slack, Google Apps (Gmail, Google Docs, etc.) and other similar tools is preferred. 

  • Outstanding communicator. Share your thoughts extremely well, both orally and in writing, with clarity. 

  • Cultural competence. Passion, interest, and demonstrated commitment to diversity, inclusion, and equity values.

  • Flexible. Work professionally managing a team in an organization that is nimble and responsive to community’s needs. 

Desired Experience

  • Strong interpersonal skills with ability to collaborate and build a consensus in a virtual work environment.

  • Proven track record as a leader with an understanding of management practices.

  • Ability to set overall strategy and drive process improvement.

  • Demonstrated project and budget management skills.

  • Experience setting strategy for an organization, and skill in working with a Board of Directors.

  • Excellent oral and written communication skills.

Education and/or Experience

Minimum 7 years of program management and supervisory experience with knowledge of nonprofit management, rental housing, and fair housing. Bachelor’s degree, or experience in a relevant helping profession with 7 years of on the job experience. 

Environment and Schedule

While most of the time can be spent working from home, the Program Director  may be expected to work from the HousingLink office located in Northeast Minneapolis and participate in meetings with funders and board members as duties require. The office is a shared, co-working, non-smoking, handicap accessible building. Travel within the Twin Cities metro area and occasional travel outside the Twin Cities is required. Employee is responsible for their own transportation, with mileage for additional travel reimbursed.

A flexible schedule is required, with occasional evening and weekend engagements. Approximately 40 hours per week between 8 am – 4:30 pm during the normal workweek, except as needed to perform required duties. Position is exempt under FLSA.

Values  

HousingLink’s work is guided and informed by our commitment to: 

EQUITY - We understand that many people have unique challenges  with housing access and stability. We believe all renters deserve  equitable access to an affordable home.  

RACIAL & ETHNIC EQUITY - Black people, Indigenous people, and all  people of color are much more likely to experience housing  discrimination. We prioritize their voices and perspectives to guide  our work. 

PEOPLE - Our work is centered on the people we serve. This includes  honoring our staff as whole people.  

RELIABILITY & TRUST - We are a trusted source of information for  renters, landlords, policymakers, and the communities we serve.  

INNOVATION-  We always seek new and better ways to achieve our  mission. 

CONTINUOUS LEARNING - We learn from the communities we serve.  We incorporate those lessons into our resources and programs. 

Commitment to Inclusion, Diversity, Equity, and Accessibility (I.D.E.A.):

HousingLink strives to achieve equity in rental housing by creating programming that truly serves our whole community. We envision a HousingLink where inclusion, diversity, equity, and accessibility are fully integrated into everything we do. We aim to hire individuals that care deeply about equity, racial equity, housing, and community, share our values, and are committed to practicing ongoing anti-racism work and I.D.E.A. principles.

Physical Requirements

Ability to bend, reach, and lift boxes and office supplies up to 20 lbs. 

Salary & Benefits

HousingLink offers a comprehensive benefits package that includes vacation and sick leave, 401K match, flexible work schedule, health and dental benefits, and others. The salary range for this position is $80,000 to $100,000 depending on qualifications.

To Apply

Submit a cover letter and resume by September 30th, 2022 to: apply@housinglink.org 

HousingLink is an equal opportunity employer and will consider candidates regardless of race, color, religion, sex, sexual orientation, gender identity, creed, marital status, familial status, public assistance status, age, local human rights commission activity, national origin, veteran status, or disability status. The administrative offices are wheelchair accessible and service animals are welcomed.